Store Policies
Customer Care
At Kids' Custom Stories, our relationship with our customers extends far beyond the creation of unique tales. We're not just in the business of crafting personalised children's stories; we're in the business of sparking joy and fostering imagination.
Our dedicated customer care team is here to answer any questions about our story creation process, your order, or anything else you might be curious about. Reach out to us at kidscustomstories@gmail.com. We are available and eager to assist 24/7.
Your and your children's satisfaction is our highest priority. Thank you for allowing us to craft unique stories for your little ones.
Privacy & Safety
At Kids' Custom Stories, the safety and privacy of your child are our top priorities. We follow strict protocols to ensure the security of the personal details you entrust us with. Your child's name, interests, and other story personalisation details are used exclusively to create their custom story and are never shared with third parties.
Our website employs robust encryption technology to protect your data during transmission, and we take rigorous measures to safeguard any personally identifiable information against unauthorised access or disclosure.
Copywrite and Ownership
At Kids' Custom Stories, we believe in spreading the magic of personalised storytelling far and wide. We're thrilled that our stories often find their way into educational settings, enriching school libraries and classrooms. If you represent a school, bookshop, or other retail establishment and are interested in stocking our custom stories, we’d love to hear from you.
We offer competitive wholesale pricing and are committed to supporting our partners in bringing joy to children through our stories. Please email us at kidscustomstories@gmail.com with your institution’s name, location, and the types of books or brands you currently stock. We will promptly follow up with our wholesale pricing, catalogue, and any additional information you may need.
Thank you for considering adding Kids' Custom Stories to your collection. We look forward to the possibility of partnering with you.
Wholesale Inquiries
At Kids' Custom Stories, we believe in spreading the magic of personalized storytelling far and wide. We're thrilled that our stories often find their way into educational settings, enriching school libraries and classrooms. If you represent a school, bookstore, or other retail establishment and are interested in stocking our custom stories, we’d love to hear from you.
We offer competitive wholesale pricing and are committed to supporting our partners in bringing joy to children through our stories. Please email us at kidscustomstories@gmail.com with your institution’s name, location, and the types of books or brands you currently carry. We will promptly follow up with our wholesale pricing, catalog, and any additional information you may need.
Thank you for considering adding Kids' Custom Stories to your collection. We look forward to the possibility of partnering with you.
Que T&C's
During periods of high demand, we implement a queuing system to ensure smooth service for everyone. To join the queue or waitlist, an email address is required. This helps prevent multiple entries and keeps the process efficient for all customers.
Once you join the queue, you will receive a confirmation email. When you reach the top of the queue, you will receive another email with a link to the customisation form.
Payment Methods
Credit / Debit Cards
PAYPAL
Crypto